Terms & Conditions

Introduction

Welcome to the Naturalistas® Dolls, Fashion Pack, Doll Clothes online shop! We are thrilled you are here. We’ve created the most magical, imaginary, and inspiring dolls, clothes, and accessories. Our goal is to encourage creativity, self-expression, diversity, and most importantly, fun.

Before enjoying our site and making purchases, please read the following terms and conditions. By using our site and shopping with us, you agree to be bound by these terms. If you do not accept these terms, please do not use this site or place any orders.

Privacy Policy

We respect your privacy and are committed to protecting it. Our detailed Privacy Policy explains how we collect, use, and protect your personal information. We recommend reading our full Privacy Policy, which is incorporated into these terms.

Key details:

  • We may collect information like your name, email, address, payment details when you create an account or make purchases.
  • We use cookies and other tracking technologies to improve your browsing experience and understand how you interact with our site.
  • We may use your information to fulfill orders, communicate with you, improve our products and services, and display customized content.
  • We do not sell or share your personal information except with your consent or as required by law.

Eligibility and Account Creation

To purchase products on our site and create an account, you must be at least 18 years old. Users under 18 may browse with adult supervision but cannot create accounts or make purchases.

To make purchases on our site, you will need to create a personal account. When creating an account, you agree to provide accurate information and update your account as needed to keep it current. You are responsible for protecting your account login credentials and all activity associated with your account.

Product Information and Availability

We aim to provide detailed and accurate information about the dolls, clothes, accessories, and other products on our site. However, some information may occasionally be inaccurate, incomplete, or out of date. The images and descriptions on our site are for illustration and general information purposes only. The actual products you receive may vary from what is displayed on the site.

We cannot guarantee availability of any particular product. Items shown on our site are offered subject to availability. We reserve the right to limit quantities, correct errors, cancel orders, or update product information at any time without notice.

Pricing and Sales Tax

All prices on our site are listed in U.S. dollars. We reserve the right to change prices at any time without notice. In case of a price error or update, we will notify you and await your approval before processing your order.

Applicable sales tax will be added to your order total at checkout. Sales tax rates are based on your shipping address and the applicable state and local rates.

Promotions and Discounts

We may offer promotional discounts with certain restrictions that apply. Discount offers are subject to change without notice. Discounts cannot be combined with other offers unless expressly stated.

Making Purchases and Payment

To make a purchase on our site, simply add items to your cart, proceed to checkout, and enter your payment and shipping details. We accept major credit cards through secure payment processing.

By submitting your order, you agree to pay all charges associated with your purchase, including shipping fees, taxes, and any other applicable charges. If your payment fails during processing, we may cancel your order.

You must have a valid payment method associated with your account to make purchases. We reserve the right to run authentication checks on any orders and request supporting documentation.

Shipping and Delivery

We aim to ship all in-stock items within 3 business days after your order is processed. Shipping times displayed during checkout are estimates only based on stock availability and transit times. We cannot guarantee when your order will arrive.

We offer standard shipping within the continental U.S. Additional charges and delivery times apply for expedited and international shipping. All shipping details will be presented during checkout.

We will send shipping confirmations and tracking information when your order ships. Please inspect all packages promptly on delivery and notify us of any shipping damages or errors. We are not liable for delays caused by customs inspections, inclement weather, or other carrier issues out of our control.

Returns and Refunds

If you are unsatisfied with your purchase for any reason, you may request a refund within 30 days of receiving your order. To be eligible for a refund, items must be in new, unused condition with original packaging and tags.

To request a refund, please contact us to receive a prepaid return shipping label. We do not refund the original shipping fees unless the return is due to our error. Refunds are generally issued within 3-5 business days after the returned items are inspected and approved.

We may refuse returns or exchanges for heavily discounted or final sale items. Custom and special order items are non-refundable.

User Content and Ideas

You are welcome to share comments, photos, videos, and other content as part of your account and interactions with our site and community. By posting any user content, you grant us permission to use it for promotional, administrative, or any other purposes.

Any ideas, suggestions, and feedback you provide to us are considered non-confidential and we may use them without compensation to you. Please do not send us any content unless you are comfortable allowing us to use it in any way we see fit.

Copyright and Trademarks

All content on our site, including text, graphics, logos, product names, images, designs, audio, video and software is the property of Naturalistas® Dolls, Fashion Pack, Doll Clothes or its content suppliers and protected by international copyright laws. The compilation of all content is the exclusive property of Naturalistas® Dolls, Fashion Pack, Doll Clothes and protected by international copyright laws.

All software used on our site is the property of Naturalistas® Dolls, Fashion Pack, Doll Clothes or its software suppliers and protected by international copyright laws.

Our trademarks, service marks, and trade names, including the Naturalistas® Dolls, Fashion Pack, Doll Clothes name and logo, are trademarks and property of Naturalistas® Dolls, Fashion Pack, Doll Clothes and may not be used without permission. All other trademarks are the property of their respective owners.

User Conduct

You agree to use our site and shop with us in a lawful and responsible manner. You will not share offensive, obscene, threatening, defamatory, objectionable, or illegal content. Misuse of our products or services for any unlawful, unintended, or malicious purpose is strictly prohibited.

We reserve the right to refuse service, cancel orders, or terminate accounts without refund if a user engages in unlawful, harassing, threatening, or inappropriate conduct towards other users or our representatives.

Disclaimers

Naturalistas® Dolls, Fashion Pack, Doll Clothes disclaims any responsibility for harm stemming from the misuse or unintended use of products sold through our site.

Our site and all products offered for sale are provided on an “as is” basis without any warranties of any kind, either expressed or implied. We make no guarantees regarding the reliability, accuracy, completeness, or timeliness of any content.

While we aim for secure digital transactions, we make no warranties or guarantees regarding the security or privacy of your information during online submission. You take full responsibility for data breaches resulting from errors in transmission or unauthorized access to your account.

Limitation of Liability

Naturalistas® Dolls, Fashion Pack, Doll Clothes, including its directors, employees, content providers, or other representatives, will not be liable for any damages arising from your use of our site or purchases made through our site.

Under no circumstances shall Naturalistas® Dolls, Fashion Pack, Doll Clothes be liable for indirect, incidental, special, consequential, or punitive damages including lost profits, revenue, anticipated savings, lost data, replacement costs, or harm to property or person.

Our total liability arising from or relating to your use of our site and products shall not exceed the total fees paid by you during the prior month, or $100 if no fees were paid.

Legal Compliance

Your use of our site and any disputes arising from these terms will be governed by the laws of the United States and the State of California without regard for conflict of laws provisions. If any provision of these terms is found to be invalid or unenforceable, the remaining terms will continue to be valid and enforceable at our sole discretion.

Changes and Updates

We reserve the right to modify these terms at any time. Updated terms will be posted on this page, and the new effective date indicated at the top. By continuing to access our site after changes are made, you agree to be legally bound by the updated terms.

If you have any questions or concerns about these Terms and Conditions, please contact us for more information.

Contact Us

Thank you again for visiting Naturalistas® Dolls, Fashion Pack, Doll Clothes!

Email: [email protected]

Phone: 1-800-555-0199

Address: 123 Main St, Los Angeles, CA 90001

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Admin