Last updated: March 1, 2023
Naturalistas® Dolls, Fashion Pack, Doll Clothes (“Naturalistas,” “we,” “us,” or “our“) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit the naturalistas.shop website (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
1. Information We Collect
We collect several types of information from and about users of our Website:
- Personal Data: We collect information that directly identifies an individual (“Personal Data”). The Personal Data we collect includes:
- Name
- Phone number
- Email address
- Mailing address
- Payment information
- Demographic Data: We may collect demographic information including age, gender, zip code, etc. We use Demographic Data in the aggregate only.
- Browser/Device Information: We automatically receive and record information from your web browser or mobile device when you interact with the Website. This information includes:
- IP address
- Browser type and settings
- Device make and model
- Operating system
- Mobile network information
- Usage Information: We may collect information about the use of our Website, such as:
- Pages you visit
- Searches you conduct on our Website
- Access times and dates
- Page interaction information
- Methods used to browse away from the page
- Communications: When you contact us directly, we may receive additional information about you. We may also receive information from you through surveys. Participation in surveys is completely voluntary.
- Cookies and Other Electronic Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or device when you visit a website or mobile app. We use cookies to improve our Website and your browsing experience. Web beacons are electronic images that may be used on our Website or emails.
2. Use of Your Personal Data
We use information that we collect about you for the following purposes:
- To present our Website and its contents to you.
- To provide you with information about our products and services.
- To process and complete transactions, and send you related information such as order confirmations and invoices.
- To respond to your emails, submissions, questions, comments, requests, and complaints.
- To customize your browsing experience and provide you with information and offers tailored to your interests.
- To improve our Website and product offerings.
- To notify you about updates to our Website and products.
- To allow you to participate in interactive features offered through our Website.
- To conduct analytics and statistical research to improve our products and Website.
- To prevent and detect security threats, fraud or other malicious activity.
- To comply with our legal obligations and enforce our Website policies.
3. Disclosure of Your Personal Data
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business. We may share your information with our service providers who perform services on our behalf, such as hosting, billing, fulfillment, analytics, email delivery, and customer service.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Naturalistas’s assets.
- To third parties to market their products or services to you. If you do not want us to share your personal information with third parties for marketing purposes, contact us at [email protected].
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Naturalistas, our customers or others.
- With your consent. We may disclose personal information for any other purpose with your consent.
4. Third-Party Websites and Social Media Features
Our Website may contain links to third-party websites. This Policy does not apply to, and we are not responsible for the privacy practices or content of those third-party sites. Read the privacy policy for each site you visit.
Our Website includes social media features that allow you to share information with social media sites. These features may collect information such as the web pages you are visiting and IP address, and may set a cookie or use other tracking technologies. Social media features are either hosted by third parties or hosted directly on our Website. Your interactions with those features are governed by the privacy policy of the company providing the relevant social media platform.
5. Security of Your Personal Data
We take reasonable steps to protect the confidentiality of your personal information. However, no security measures can completely eliminate security risks associated with personal information. Therefore, although we work to protect your security, we do not promise or guarantee the absolute security of any personal information you disclose online. Users of our Website provide personal information at their own risk.
6. International Data Transfers
Naturalistas operates globally so it is necessary to transfer your information internationally. In particular, our servers are located in the United States and our group company servers are located in Ireland. Therefore, when we collect information from you, we may process and store your information in Europe, the United States or any other country where we or our service providers have facilities. When we transfer personal information from the European Union or EEA to other countries we ensure it benefits from an adequate level of protection.
7. Data Retention and Account Termination
We will retain your information as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
You may opt out of email marketing communications we send you at any time by following the instructions in those communications. You may also opt-out by contacting us at [email protected]. Even after you opt-out or update your preferences, we may still contact you for transactional or informational purposes. These include responding to your requests, questions, and concerns or informing you of updates to our Website.
You may access and update your Personal Data and privacy preferences at any time by contacting us at [email protected]. We make good faith efforts to honor your requests, but it may not be possible to completely delete records of all interactions and transactions you may have had with us.
You have the right to request a copy of your data, review, edit, or delete your data. You also have the right to restrict or object to our use of your data. We may not be able to fulfill requests that compromise other legal obligations or the security or integrity of our databases.
9. California Privacy Rights
If you reside in California, you have specific privacy rights under the California Consumer Privacy Act (CCPA). This includes the right to:
- Know what personal data we collect about you.
- Know how we use and share that data.
- Access a copy of the personal information we retain.
- Request deletion of your personal information.
To exercise any of these rights, please contact us as indicated below. Please be aware we do not accept or process requests through automated means.
10. Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy here with an updated revision date. The new privacy policy will apply to your use of our Website from that revision date; your use before that date will remain governed by the previous policy. You are responsible for periodically reviewing this privacy policy.
11. Contact Us
If you have any questions about this Policy or our privacy practices in general, please contact us at [email protected]
Conclusion
Thank you for taking the time to read our privacy policy. Protecting your data is critically important to us and we take this responsibility very seriously. We welcome any questions or concerns you may have. Please reach out to us at any time.
